About the Case Study

It’s an all too common problem. Public safety information systems do not produce needed results due to outdated technologies or stand-alone systems that are unable to “talk” to each other. Fire departments, police departments, emergency response agencies, and dispatch centers shouldn’t have to compromise on their supply of quality information simply because it is stuck in an inaccessible format or system. Agencies need to make their data “interoperable,” but how can this be achieved without replacing everything?